Featured Conference

5th Annual Product Complaints for Bio/Pharmaceuticals and Medical Devices
Create Policies and Procedures to Ensure Regulatory Compliance for the Effective Processing, Trending and Analysis of Complaints
June 14 – 15, 2007 * Alexandria, VA

For more information or to register, please visit the conference website.

CBI’s 5th Annual conference provides the only platform for the quality assurance and quality control professionals to interact and discuss strategies for effective handling, trending and classification of product complaints. 

For 2007 we are increasing networking opportunities, through two unique benchmarking group sessions.  Each such session will be focused on a different aspect of complaint handling.  Attendees are also able to choose a roundtable topic to discuss one aspect of complaint processing.  After sharing stories, similarities and differences, the floor will be open to a larger discussion on various topics. 

This year’s conference also features presentations from industry professionals on: 

  • Compiling and integrating AE and complaint data for overall quality system reviews
  • Conducting HHEs
  • Readiness for FDA or EMEA inspections
  • Integrating CAPA systems for comprehensive analysis

Hear what some of our previous attendees had to say:

“Roundtable discussions were helpful to network and see what other companies are doing.”
Katherine Stone, Safety Surveillance Manager, P&G

“Learned what industry standards are regarding complaint sample retrieval and testing.”
Julia Liushits, Associate Manager Commercial QA, Reliant Pharma

“Good benchmarking, only conference of its kind.”
Mike Brennian, Senior Document Control Specialist, Elan

“There were several questions that plagued me concerning handling the depth of complaint investigations (ex. Return samples, etc.), which were clarified during the conference.”
—  Natalie Smith, QA Engineer, Tyco Healthcare

“An outstanding presentation.  A valuable tool to benchmark our procedures with others in the industry.”
Dan Reed, QA Associate, Tyco Healthcare

“My first conference – overall I enjoyed it!”
M. Comitini, Product Complaint Specialist, Pfizer

For more information or to register, please contact the Center for Business Intelligence toll free by phone at 1-800-817-8601 or via e-mail at cbireg@cbinet.com or visit the conference website.

Return to list of conferences…